Tough to Treasured

How to Forge Positive Relationships Throughout Your Programs

(and Your Life)


Claudia Mann
Building treasured relationships among all your school's stakeholders can be a hugely tall order.

It's not all dependent on "good" communication. In fact, many of the typical challenges can be remedied through a carefully prepared environment.

In this presentation, we will look at:


▪️developing mission and vision-driven policies and procedures


▪️how to clearly communicate what it takes for children and adults to be successful in your school


▪️strategies and fun alternatives to handbooks that engage parents in learning the policies and procedures


▪️how to handle those hard conversations that none of us look forward to having


This presentation was first published in the 2020 P2P Summit.

A certificate of completion for 80 minutes is provided. Learn more about certificates here.

This course gives you a look at all relationships, with children, co-workers, parents, etc. and be present in them and be aware of how you can work together in positive ways. This helps you be capable of discussions when problems arise. -Betty Hastings

As our small school moves to a shared/distributed leadership model, and I find that I am, after all, a school leader, I really appreciated the attention given to effectively communicating the school's systems, policies, and procedures. -Lisa Kirkwood

I loved Claudia's presentation and am sure that HOS's and other school leaders will find it a great help in creating an orderly and logical system of communicating the Mission and Values of their school. -Mary Colarullo


Claudia Mann

Claudia Mann, M.Ed., has been a Montessori educator for more than 30 years, working with elementary and secondary students, teacher trainees, and as school founder and director. She holds Montessori certification at three levels: Elementary I (Xavier University), Elem II (CMTE/NY) and Secondary I (HMC).

Claudia currently works full-time supporting Montessori leaders, teachers and parents through on-line courses, material development and coaching/mentoring.

Claudia's break down of what our school's culture should involve was so helpful. I love her attention to creating systems that are personal and intentional. She has clearly practiced these systems and shares them with a kind passion that motivates one to think deeply about the systems and practices in their school's culture. -Emily Fitzpatrick

After listening to the lecture, it immediately happened that I had a conflict with my daughter and I used some of the strategies that were mentioned. Surprisingly, the conflict was resolved in a good way and faster than usual. Thank you. -Katarina Hrastnik

This webinar clearly outlined the nuts and bolts of how to prepare a school environment through clearly articulated and personally communicated mission and vision statements, policies and procedures. -Kim Conklin

As a school administrator, I found this workshop to be informative, providing specific tools I could immediately implement to improve positive relationships with parents, staff and students. -Carolyn Sheeran

I always need work with my confrontation skills. This was really informative in the ways I can go around that. I realized that I can be loud to get my point across. With the non violent method I can work on my confrontation skills to better them and help others understand better how I feel. -Anairamy Rodriguez

In addition to being a classroom teacher I am also the head of my department. Over the past few years I have occasionally found myself in conflict with the teachers in my department. Ms. Mann has given possible strategies to help get out of the 'drama triangle' and find foster a better working environment. -Jennifer Wagner

Frequently Asked Questions


When does the course start and finish?

This course consists of a pre-recorded video. You will gain access as soon as you register. You have access for one year and you may watch at your convenience, as often as you wish, during that time.


Is this appropriate for parents?

This course is designed for individuals in a school leadership position but many of the principles can be applied in various aspects of work and life beyond the school.


See more frequently asked questions here: https://courses.trilliummontessori.org/p/contact

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